Terms and Conditions

  • This contest (“ Special Onam offer”) is brought to you by Reliance Retail Limited (“Reliance”). Please read these terms and conditions ("T&Cs") before entering the Contest. You agree that, by participating in this Contest, you will be bound by these T&Cs and you acknowledge and agree that you satisfy all Contest eligibility requirements as provided herein below. 

    ELIGIBILITY `

    You need to comply and fulfil the following eligibility criteria’s to enter the Contest:

    • You should be an individual legal resident of the Republic of India;
    • You have a billing address within the territory of India;
    • You should be of an age 18 years or above at the time of entry into the Contest; and (d) You should have a valid proof of identity and age in the form of a copy of PAN Card / Driving License / Voter ID / Indian passport. Employees of Reliance, their immediate family members (spouses, domestic partners, parents, grandparents, siblings, children and grandchildren), and Reliance affiliates, advisors, advertising/Contest agencies are not eligible to enter the Contest.

    DETAILS OF THE CONTEST AND HOW TO ENTER:

    1. This Contest will be valid from 1st August’ 2024 from 12:00:01 am (IST) to 22nd September’ 2024 11:59:59 pm (IST) ("Contest Period").
    2. In order to be eligible for the Contest, during the Contest Period you must purchase BPL range of consumer electronics & large appliances as per the criteria from the stores
    3. The Contest is valid only if the registration is completed within the campaign duration of the invoice date. Any registration completed after the campaign period will not be eligible for the Contest.

    To enter the Contest participants must send an SMS by writing ‘ BPL’ to the number ‘8652631525’. Each SMS sent to the specified number will be considered a single entry.

    1. Participants will receive a SMS on the mobile number with the link to share their details to participate.
    2. Standard SMS charges as per the participant’s mobile service provider will apply. Participants are responsible for any SMS charges incurred.

    WINNER SELECTION AND  PRIZE

    1. One Lucky Winner will be selected through random algorithm “LUCKY DRAW” who had registered for this Contest . (Refer to the PRIZE DRAWING) for the process.
    2. One Lucky winner stand a chance to win “Toyota urban cruiser hyryder Neo drive EMT (basic model)*” under the Campaign “Onam Contest”
    3. In the event that the winner does not claim the prize in the time and manner stipulated, then the prize shall be forfeited by the winner and cash will not be awarded in lieu of the prize. Prizes must be taken as offered and cannot be varied. The right to claim the prize cannot be transferred by the participant to any other person. No cash alternatives or/ any alternative prizes are available.
    4. The images of the prizes depicted on the press ads/posters/TVC's/pack shots etc. are for illustrative purposes only and the actual prize may vary from the depiction made. All images used to depict prizes are proprietary to the respective Brand/manufacturer.
    5. The Gift “Toyota urban cruiser hyryder Neo drive EMT (basic model)*” (“Car”/”Prize”)would be borne by Reliance and the Car will be delivered subject to availability.
    6. The Car will be provided Ex-Showroom.
    7. Reliance reserves the right to substitute Prize with another of equivalent value without giving notice.
    8. Other cost as mentioned below will be borne by the winner; and to paid before taking delivery
      • Insurance
      • Road Tax
      • Registration Charges
      • Other Statutory Levies charges
      • All taxes, levies and charges on the prize/Gift will be borne by customer. Customer shall pay tax liability at 31.2% or prevailing rate of tax (as per applicable IT tax and/or any other law) and share the challan as proof of tax payment.
      • The Winner shall be handed over the Car as per Reliance’s instructions and once the winner has fulfilled all the requirements the  Car will be handed over directly by Reliance and  Authorised Dealer through a venue decided by Reliance to the winner.
    1. DISQUALIFICATION
      • Reliance reserves the right to disqualify the participants and/or revoke the Prize (at any stage of the Promotion) if, a) The participant are ineligible or does not meet any of the Eligibility Criteria; or b) The participant breaches of the Terms and Conditions or other rules and regulations of the Promotion or violated any applicable laws or regulations; or c) In the Reliance’s sole determination, it believes that the participant has attempted to undermine the operation of the Promotion by fraud, cheating or deception.
      • In the event of a disqualification after the Prize has been awarded, Reliance reserves the right to demand for the return of the Prize or payment of its value from the ineligible participant.
      • Whilst the Reliance will endeavour to conduct necessary verifications on the eligibility of participants, failure to disqualify any ineligible participants shall not be deemed a breach by the Reliance.
    2. WARRANTY OF THE PRODUCT
      • The Prize will be governed by the normal terms of warranties and/ or guarantees, of the manufacturer of the Prize and Reliance shall not be held liable or responsible for the same. The Prize winner shall contact the manufacturer service center directly for any issue, whatsoever, related with the Prize.
      • Any queries/ doubts/information related to the functioning of the Prize (assured prize/monthly regular prize) shall be directly directed to the manufacturer/distributor of the prize that shall be solely liable and responsible for any/all queries related to it.
    3. PUBLICITY:
      • By accepting the prize(s), the Winner undertake and irrevocably and unconditionally permit Reliance to cover the Program through various media including newspapers, radio television news channels, internet, point of sale materials, public events etc., and the Winner shall not raise any objection, protest or demur to such coverage or in this regard.
      • The Winner hereby grant to Reliance , the right to use their photograph(s), sound-bites, write-ups, video in any media found suitable by Reliance i.e. Radio, Print, Digital, Electronic or Point-of-sale media.
    4. Winner Selection:
      • Winner will be randomly selected using a computerised randomizer tool amongst the pool of entries/replies.
      • The decision of Reliance regarding the winner will be the final and binding.
    5. PRIZE DRAWING
      1. The drawing for selection of the winners of the Contest will be aggregated at the end of the Contest Period. We will notify the selected participants by Direct Message in social handle/e-mail/ SMS following the draw ("Notification Date").
      2. By agreeing to participate and enter into this contest, you agree that you have a valid proof of identity and age in the form of a copy of a PAN Card / Driving License / Voter ID / Indian passport
      3. Winner would require sharing the said documents with Channel Partner/Reliance as and when requested.
      4. The selected winner will automatically forfeit their claim to the Prize if they do not meet the eligibility criteria or do not comply with these T&Cs.
      5. The selected winner will need to claim the Prize within 15  days from the Notification Date, failing which such selected participant will be construed to have forfeited the Prize. 
      6. The procedure of claiming the Prize will be as instructed by Reliance, If any selected winner does not respond back to any communications sent in relation to the Contest within the time period he/she shall not be eligible to be declared winner of the Prize.
    6. STANDARDS OF CONDUCT

    Reliance shall have the right to refuse any participation, which includes or suggests any of the following: 

    • Consumption of alcohol by any person under the legal drinking age (or 18 years old if over),
    • Any kind of illegal or anti-social behaviour;
    • Celebrities or other well-known persons, logos, copyrighted content or trademarks belonging to any third party.
    • Offensive gestures, comments, or which could cause any offence based on gender, race, sexual orientation, religion or culture.
    1. TAXES 

    Participants are advised that tax implications may arise from their prize winnings and they should seek independent financial advice prior to acceptance of their prize(s). The Reliance accepts no responsibility for any tax implications that may arise from accepting a prize. Participants are responsible for any and all expenses that they incur in entering the competition and they will not be reimbursed regardless of whether or not they win the competition.

    1. PERSONAL DATA PROTECTION

    The personal data that Reliance receives during this Promotion will be processed solely in accordance with the instructions contained in these Terms and Conditions and exclusively for the purpose set out therein.

    To find out more about our privacy practice, see Privacy Policy.

    1. DISCLAIMER AND LIABILITY LIMITATION
      1. Reliance accepts no responsibility for any late, lost, delayed, incomplete, incorrectly submitted, corrupted, illegible or misdirected entries, claims or correspondence whether due to omission, error, alteration, tampering, deletion, theft, destruction, disruption to any communication network or medium, or otherwise including those entries not received by Reliance for any reason. Reliance is not liable for any consequences of user error including (without limitation) costs incurred.
      2. In the case of the intervention of any outside act, agent or event which prevents or significantly hinders Reliance 's ability (or that of a third party involved with the Promotion) to proceed with the Promotion on the dates and in the manner described in these Terms of entry, including but not limited to vandalism, natural disasters, acts of God, civil unrest, strike, war, act of terrorism, Reliance 's obligations in respect of the Promotion will be suspended for the duration of the event and, in addition, Reliance may in its absolute discretion cancel the promotion and recommence it from the start on the same conditions, subject to approval of the relevant authorities.
      3. Reliance takes no responsibility where it is unable to contact prize winner who have not provided correct or complete contact details. If a Participant's contact details change during the promotional period, it is the participant's responsibility to notify Reliance. A request to modify any entry information should be directed to Reliance.
      4. To the greatest extent permitted by law, Reliance excludes all warranties, representations, or guarantees (Warranties) regarding the Promotion and any Prizes, including any Warranties which may have been made in the course of advertising or promoting the Promotion. The conduct of the Promotion or the supply of prizes may involve third parties, and Reliance makes no Warranties and disclaims all liability in connection with any such third parties, their acts, or omissions. By entering the Promotion, the Participant releases and indemnifies Reliance and its related bodies corporate (including the officers, employees, and agents of each) from and against all actions, penalties, liabilities, claims, or demands the Participant may have against Reliance  or that Reliance  may incur for any loss or damage which is or may be suffered or sustained as a direct or indirect result of a Participant entering or participating in the Promotion or winning or failing to win a Prize, or using or permitting any other person to use the Prize, except for any liability which cannot be excluded by law or which would cause any part of this clause to be void or unenforceable.
      5. Without limiting any of the foregoing, in no circumstances will a Participant or Reliance have any liability to the other for any loss or damage suffered which is indirect or consequential in nature, including without limitation any loss of profit, loss of reputation, loss of goodwill, or loss of business opportunity.
      6. Reliance  may, in .their  sole discretion,  can disqualify any individual found to be: (i) tampering with the entry process or the operation of the Contest or website or mobile application; (ii) acting in violation of these T&Cs; or (iii) acting in an unsportsmanlike or disruptive manner or with intent to annoy, abuse, threaten or harass any other person. If the  entry is incomplete or if there is  use of robotic, automatic, programmed or similar entry methods, your entry will be void. The authorized subscriber of the e-mail account used to enter the Contest at the actual time of entry will be deemed to be the participant and must comply with these T&Cs in the event of a dispute as to entries submitted by multiple users having the same e-mail account. The authorized account subscriber is the natural person who is assigned an e-mail address by an internet access provider, on-line service provider, or other organization responsible for assigning e-mail addresses for the domains associated with the submitted e-mail addresses. No benefits greater than those described in the "Description of the Contest and How to Enter" section above in these T&Cs will be awarded.
      1. ADDITIONAL TERMS

      Reliance may, to the maximum extent permitted by applicable law and in our sole discretion, change the T&Cs or cancel the Contest at any time; or modify, terminate, or suspend the Contest should viruses, worms, bugs, unauthorized human intervention or other causes beyond our control corrupt or impair the administration, security, fairness or proper play of the Contest or submission of entries. Reliance is not responsible for:

        • lost, misdirected, late, incomplete, or unintelligible entries or for inaccurate entry information, whether caused by you or by any of the equipment or programming associated with or utilized in the Contest, or by any technical or human error that may occur in the processing of entries;
        • any printing or typographical errors in any materials associated with the Contest;
        • any error in the operation or transmission, theft, destruction, unauthorized access to, or alteration of, entries, or for technical, network, telephone, computer, hardware or software, malfunctions of any kind, or inaccurate transmission of, or failure to receive any entry information on account of technical problems or traffic congestion on the Internet or at any website; or
        • injury or damage to your or any other computer or mobile resulting from downloading any materials in connection with the Contest.
      1. FORCE MAJEURE

    This Contest is subject to force majeure circumstances including without limitation, floods, natural disasters, war, act of terror, political unrests, technical snags, act of God or any circumstance beyond the reasonable control of Reliance ("Force Majeure Event"). Reliance shall be not liable for any delay or adverse effect caused to the participants in the Contest including the winners as a result of a Force Majeure Event. 

    1. GOVERNING LAWS AND JURISDICTION

    This contest shall be governed by and construed and interpreted under the laws of India and shall be addressed by courts in Mumbai, Maharashtra.

    1. Contact :For any queries, please feel free to contact us at 8433999050 or write to us at bpl@rewardport.in
    2. Geographical Scope :This Contest is run by Reliance and is valid only at stores in Kerala.